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PinOG


Kunden Services




This is the PinOG! Customer Service Chapter at www.pinog.at - PinOG - Hardware Softwaredevelopment and E-Commerce:
PinOG
WWW.PINOG.AT : PROFESSIONAL HARDWARE/- SOFTWARE DEVELOPMENT AND E-COMMERCE

Bitte lesen Sie unsere Allgemeinen Geschäftsbedingungen durch bevor Sie ein Produkt bestellen








Über uns / Impressum
Disclosure pursuant to § 25 MedienG (media act)
Sicherheit - pinog.at
Allgemeine Geschäftsbedingungen
delivery terms
Bezahlung
PayPal
bank transfer
Satisfaction
Garantie
Refunds
Data Protection (Privacy Policy)
Customer support and service
Email
Telefon
Mail
Complaints Procedure
Site links













Über uns / Impressum

Firmen Informationen und Adresse

PinOG Offene Gesellschaft
Weidenweg 10
A 8072 Fernitz
Austria

Telefon: +43 660 49 07 145 or +43 664 88 61 5990
E-Mail: PinOG
Web: www.pinog.at

Commercial register of the local court Graz: FN 343359S
Sales tax identification number (UID): ATU65591978


Applicable Status: Austrian Company Law (OG Gesetz) and Austrian Industrial Code (Gewerbeordnung).

Member of the Austrian Federal Economic Chamber (WKO) ecg

Bank Details: Steiermärkische Bank und Sparksassen Aktiengesellschaft
Account: 1867357
Bank Code: 20815
BIC / Swift code: STSPAT2GXXX
IBAN: AT07208150000187357 AT


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Disclosure pursuant to § 25 MedienG (media act)

Media proprietor: PinOG Offene Gesellschaft; Weidenweg 10; A-8072 Fernitz; Austria

Object of the company: Software Development & E-Commerce.

Persons behind: Wolfgang Raimann | Franz Pfuisi

Basic orientation:
PinOG - Professional Hardware/ Software Development and E-Commerce for Business and Home Application. Webhosting, Webdesign, Google Applications, Addons, GoogleMaps, Joomla CMS & Typo3 Extensions, Standalone and more.

PinOG (Offene Gesellschaft)


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Sicherheit

PinOG.at (PinOG) realise that one of the greatest worries that people have about purchasing on the web is that of Sicherheit.
We use PayPal to handle all the credit card processing; it is one of the largest online Bezahlung service providers in the world. PayPal solely handles your card details on their secure server where they run extensive Sicherheit checks and obtain card authorisation. The merchant (PinOG) never has access to your credit card details.
The only information that pinog.at holds on you is information for the purposes of ordering and/or the optional mailing list. This user information is held in our database that is not directly accessible from the web. You can view/edit your personal profile at any time using a password.
If you have any worries about Sicherheit please feel free to contact us as you would expect have extensive experience in Sicherheit. You can view their Sicherheit statement here If you have any additional worries you can contact them directly at Diese E-Mail-Adresse ist gegen Spambots geschützt! JavaScript muss aktiviert werden, damit sie angezeigt werden kann. .


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Allgemeine Geschäftsbedingungen

All prices are in Euro and include VAT @ 20% We will try to maintain the price as advertised but we reserve the right to change before you place an order. VAT registration number: ATU65591978 The shopping cart will recalculate the price excluding VAT.


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delivery terms

no delivery per GLS yet - will follow


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Bezahlung

SparkasseBank Transfercan be made directly into our account but you should contact us either by using the shopping cart or by email so that you can have a valid order number. Transfers need to be done in EUR (euro) only and within 8days after reciving the invoice with your order number

PayPal
PayPal Bezahlung for fast and secure money transfer. Transfers Bezahlung currency can be choosen in the PayPal transfer form.



pinog.at PinOG
8072 Fernitz
Weidenweg 10
Styria
Austria
Phone: +43 660 49 07 145 or +43 664 88 61 5990


Bank Details: Steiermärkische Bank und Sparksassen Aktiengesellschaft
Account: 1867357
Bank Code: 20815
BIC / Swift code: STSPAT2GXXX
IBAN: AT07208150000187357 AT


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Satisfaction

We Garantieour hardware products against any kind of manufacturing defect, however, our responsibility is limited to those items recognised as faulty by ourselves. If your hardware product should develop such a fault within 28 days of purchase we will repair it, or exchange it for an equivalent product if available, or if you prefer, refund your money. Contact us as soon as you find a defect with your item and we will then issue you a returns number so that we can track it. We will refund any shipping charges incurred in an authorised return of faulty merchandise.

Refunds, If you are unhappy with an item purchased please let us know! You are our business and if you are unhappy we will make every effort to correct the problem. Should all else fail we offer you a 7 day cooling off period from the date that you receive the goods. Should you decide to return the goods then please contact us and we will issue you with a returns number. Then return the item in an unused condition along with the original packing and a copy of the sales receipt. We will then give you a full refund within 30 days although you will be responsible the cost of return.


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Data Protection (Privacy Policy)

pinog.at holds information on its customers collected at the time of ordering for the processes of fulfilling the orders made. Customers are also given the opportunity to join a mailing list, this is optional and this can be done when placing an order or through the process of registering a profile.
We WILL NOT pass your name and address to ANY third parties.
You can view/edit your personal profile at any time, including removal/inclusion in the mailing list. If you have any questions about data protection please contact us
PinOG.

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Kunden Support und Service

You can contact us by any of the following means. The office is staffed Monday to Friday and you may Telefon between 9.00am and 5.30pm. At times other than this or if there is no staff member available you will be able to leave a voice mail message. We will return your call at the earliest possible opportunity. Emails are responded to within one working day.

Email: PinOG

Telefon:
+43 660 49 07 145 (for international calls, at normal rates)

PinOG Offene Gesellschaft
8072 Fernitz
Weidenweg 10
Styria
Austria
Website:www.pinog.at

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Complaints Procedure

Should you have any concerns or complaints, please address them in the first instance to Complaints. You will receive an immediate acknowledgement of receipt, and at least a preliminary response within 2 working days. Our preliminary response will, at the very least, provide a detailed plan and timescale for dealing with the matter you have raised. In most cases we anticipate resolving any issue within 2 days of receipt of your communication. All concerns and complaints will be treated personally, confidentially and seriously. Your satisfaction with the service you have received from pinog.at is of paramount importance to us, and we welcome your comments.

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Site Links

To give added value of our expertise and experience software-programming Source has provided hyperlinks to websites maintained or controlled by others. We are not responsible for and do not endorse the contents of, use of, or any of the products or services offered in these sites.

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Nothing in the above Garantie affects your legal rights.




 


PinOG - Hardware/ Software Development & E-Commerce  

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Handelsregister des Amtsgerichts Graz: FN 343359S
Umsatzsteuer-Identifikationsnummer (UID): ATU65591978
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